About the Participant Pathways Research

The Participant Pathways Research explores how people use Workforce Australia employment services over time. The research follows people over 4 years to understand how their employment circumstances and lives change and how these changes influence service demands, engagement, and satisfaction. The research will be used to improve employment services in Australia.

The 6th wave of the survey is open until 26th May 2025.

By participating in this research, you will be shaping the services provided by the government and helping future job seekers on their path to employment.

View Wave 5 research highlights

Take a look at what wave 5 research participants had to say.

How do I participate?

You can complete the survey in one of two ways: online or over the phone. The 6th wave of the survey is now open to complete online or over the phone. 

Update my details

So we can keep in touch, please let us know if your contact details change.

Prize draw and gift cards

Entry to respondents of the Wave 6 Participant Pathways survey prize draws is open to all those who complete the survey before 14th May 2025. 

Support and counselling services

If you need to speak to someone for support, we encourage you to contact one of our helpline services.

Further information

Further information about how to get in touch directly with Workforce Australia.